The User Experience Incubator
You can't outsource customer focus.
But you want to build more user-friendly digital experiences. We can help.
We are not an agency. We believe you will be best-served by building up most design and usability competencies in-house. We help you identify which skills to train for, which to hire in, and which to out-source. We build specialized professional experience into your organization.
- Process consulting: After understanding your goals -- whether customer satisfaction, efficiency of use, or killer conversion rates -- we analyse your usability and product design process maturity and lay out the logical next steps in your evolution. We work with you as an external change agent to get the necessary processes and methods in place.
- Personnel consulting: We help you define what user experience research and design skills you need. As your guide through the complete UX hiring process we write job descriptions, recruit, screen, interview and onboard new staff. Then we follow up with professional external supervision, professional development and mentoring.
- Design learning and doing: We offer individual workshops on user experience methods and processes like user research, personas, scenarios, test-driven iterative design, interaction design principles and usability testing. Or we walk you through an entire user-centered design cycle using your own concrete project as a basis. And we make our own design processes transparent while we design with you. So the design principles we deliver live on as the foundation of your future work.
- Mentoring and peer exchanges: One-person User Experience teams are common. We strive to build bridges between these islands, giving moral support and professional sparring opportunities to user experience professionals.
We are based in Berlin, Germany.
Would you like to learn more?
Give me a shout:
+49 171 84 99 771
Impressum: Jay Kaufmann, Kopenhagener Str. 23, 10437 Berlin. All the usual legal stuff applies.